terms of service

You must be at least the age of majority in your jurisdiction to use this site, or have the consent of a guardian. You may not use our products for illegal purposes or violate any applicable laws.

Any breach will result in immediate termination of service.

We reserve the right to refuse service to anyone for any reason at any time. You agree not to copy, duplicate, resell or exploit our services or products without express written permission.

We do our best to ensure all information is accurate but do not guarantee completeness or timeliness. All content is provided for general information only.

Product availability and prices may change without notice. We may modify or discontinue products or services without liability.

Certain products or services may be available exclusively online and have limited quantities. We reserve the right, at our sole discretion, to limit quantities purchased per person or per order, or to refuse or limit sales to any geographic region or jurisdiction on a case-by-case basis. We have made every effort to display the colours and images accurately, but we cannot guarantee your device’s display will be accurate. All product descriptions and prices are subject to change at any time without notice. For returns or exchanges, please refer to our Everyday Orders Policy.

We reserve the right to refuse any order placed with us. At our sole discretion, we may limit or cancel quantities purchased per person, household, or order. This includes orders placed under the same customer account, using the same credit card, or having the same billing and/or shipping address. If we make changes to or cancel an order, we may attempt to notify you via email, billing address, or phone number provided at the time of ordering. We reserve the right to restrict or refuse orders placed by dealers, resellers, or distributors. You agree to provide current, complete, and accurate purchase and account information and promptly update it, including email address and payment details, so we can complete your transactions and contact you as necessary.

We may offer access to third-party tools “as is” with no warranties. Your use of such tools is at your own risk. Third-party links may redirect you to unaffiliated sites — we are not liable for any harm or damages related to third-party products or services.

If, at our request or voluntarily, you send specific submissions (e.g., contest entries, ideas, suggestions, proposals), whether online, via email, postal mail, or otherwise ("comments"), you agree that we may at any time, without restriction, edit, copy, publish, distribute, translate, and use any comments you forward to us in any medium. We have no obligation to maintain comments in confidence, pay compensation for comments, or respond to comments.

We may, but have no obligation to, monitor, edit, or remove content we determine, at our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, or violating intellectual property or these Terms.

You agree your comments will not infringe any third-party rights or contain unlawful, abusive, obscene, defamatory material, malware, or viruses. You agree not to use a false identity or email address, nor mislead us or third-parties regarding the origin of comments. You are solely responsible for the comments you make and their accuracy. We assume no liability for comments posted by you or third parties.

You retain ownership of content you submit but grant us a license to use, modify, publicly display, reproduce, and distribute this content through our service. You agree you are responsible for the integrity and appropriateness of the content you share. We are not liable for the loss or corruption of content and recommend maintaining your own copies.

We may photograph floral arrangements and share them on our platforms as part of our brand storytelling. Occasionally, we may include a first name (e.g. “For Sarah, who loves sunset tones...”) — never full names or personal details. If you prefer not to have your order featured, you may opt out at checkout or by contacting us.

All content and designs on our website, including user-submitted content and functionality, remain the exclusive property of The Bloomish Eden and its licensors. We respect intellectual property rights and will respond to claims regarding infringement. If you believe content on our site infringes your copyright, please submit written notice to thebloomisheden@gmail.com, clearly outlining the alleged infringement. You represent and warrant that you own or have rights to the content you share, and it does not violate any third-party rights. You may be held accountable for damages (including attorney fees) if you misrepresent infringement claims.

Your submission of personal data through our store is governed by our Privacy Policy. When creating an account, you agree to provide information that is accurate, complete, and current. Failure to do so may result in termination of your account. You are responsible for maintaining your password and account security and agree not to disclose your password to third parties. Notify us immediately upon noticing unauthorized account access. You must not use as a username any identity or trademark belonging to another person or entity without proper authorization or use a username that is offensive or obscene.

Occasionally, there may be information on our website containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders at any time without prior notice, including after your order has been submitted. We undertake no obligation to update or clarify information, including pricing, except as required by law. No specified update or refresh date should indicate that all information has been modified or updated.

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in unlawful acts;
(c) to violate international, national, or local laws or regulations;
(d) to infringe on our or others' intellectual property rights;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or malicious code affecting the functionality of this site or other websites;
(h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for obscene or immoral purposes; or
(k) to interfere with or circumvent security features.

We reserve the right to terminate your use of the Service immediately if you violate any of these prohibitions.

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free, nor do we warrant the results obtained from the use of the service. You expressly agree your use of, or inability to use, the service is at your sole risk.

Our products and services are provided "as is" and "as available," without any representation, warranties, or conditions of any kind, whether express or implied, including implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no event shall The Bloomish Eden, our directors, employees, affiliates, suppliers, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages, including lost profits, revenue, savings, data, replacement costs, or similar damages, arising from your use of the service or any products obtained through it, or from any other claims related to your use of the service, even if advised of their possibility.

Some jurisdictions do not allow exclusion or limitation of liability for incidental or consequential damages; in such jurisdictions, our liability will be limited to the maximum extent permitted by law.

You agree to indemnify, defend, and hold harmless The Bloomish Eden, our affiliates, subsidiaries, partners, directors, officers, employees, contractors, licensors, service providers, subcontractors, suppliers, and agents from any claims or demands, including reasonable legal fees, arising from your breach of these Terms or the policies referenced herein, your violation of any applicable law, or your infringement of the rights of a third party.

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall still be enforceable to the fullest extent permitted by law, and the unenforceable portion will be considered severed from these Terms. This determination will not affect the validity of any remaining provisions.

These Terms remain effective until terminated by either party. You may terminate these Terms by notifying us that you no longer wish to use our services or when you cease using our website.

If, in our sole judgment, you fail or we suspect you have failed to comply with any provision of these Terms, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to the termination date, and we may deny you access to our services thereafter.

These Terms, along with any posted policies and operating rules, constitute the entire agreement and understanding between you and The Bloomish Eden, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written. Any ambiguities in interpreting these Terms will not be construed against the drafting party.

These Terms are governed by the laws of Singapore.

Any disputes arising from these Terms will be resolved through mediation or arbitration before escalating to legal proceedings. Both parties agree to submit to the jurisdiction of the courts of Singapore if mediation or arbitration is unsuccessful.

We are not liable for any failure or delay in performance of our services resulting from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, or government actions.

By submitting photos, feedback, or reviews, you grant The Bloomish Eden permission to use these materials on our social media channels, website, and marketing campaigns.

Our policy complies with Singapore's Consumer Protection (Fair Trading) Act, and we adhere to all applicable regulations regarding refunds for defective or unsatisfactory goods.

By purchasing or subscribing, you consent to receive marketing emails from us. You may unsubscribe from marketing communications at any time via the link provided at the bottom of each email.

We may revise these Terms at any time. Your continued use of the site after changes are posted constitutes your acceptance.

For questions about these Terms of Service, please contact us:

📩 thebloomisheden@gmail.com
📱 +65 8198 9292
UEN: 53413687K